Gusto Pro Accountants can use this article to understand how to apply credits already calculated by a CPA or firm.
		Error Message
                  
                Cause
                  
                Solution
                  The Federal Research and Development (R&D) Tax Credit is a tax credit that rewards U.S.-based companies to invest in technological innovation. Businesses with qualified R&D activities may be eligible to claim a federal income tax credit for costs related to their R&D. 
 A Qualified small business (QSB) (less than five years of gross revenue and less than $5,000,000 in gross revenue within the tax year) may be eligible to use up to $500,000 in R&D tax credits per year to pay the company portion of payroll taxes (Social Security and Medicare tax). Gross revenue consists of what you receive from sales, any interest, rents, royalties, dividends or other income you received. 
  - If you need help determining if you're qualified and calculating your credits, review the steps in this article.
- If you're trying to apply R&D tax credits that were calculated by your CPA or R&D firm, continue with the steps below.
Important: You must have an accountant admin in Gusto to redeem/apply tax credits that were calculated by your CPA or R&D firm—contact us from the Help section of your account to help set up an accountant profile. 
 Accountants: Set up your client to redeem the Federal R&D tax credit  There are a few steps you need to take as an accountant to help your clients claim R&D tax credits.
 Part 1: Credit for qualified research
  - Sign in to your Partner dashboard.
- Go to the Clients section.
- Click the Actions menu on the far-right.
- Click Third-party tax credit service.
- Select the type of business income tax return the company uses.
- Select the Fiscal Tax Year the company uses.
- Enter the date the company filed its tax return.  - The filing date is used to determine the first eligible quarter that the credit can be claimed.
 
- If this company filed under a different FEIN at any point in their corporate tax year, the previous FEIN is required for the Federal R&D credit filing.
- Enter the total Federal R&D credit claimed.  - This amount can be found on Line 36 of the 2024 of Form 6765.  - If you're applying credits from the 2023 Form 6765, the amount can be found on Line 44.
 
 
- Click Save & Continue.
Part 2: Previous credit claims
  - Select if your client has claimed part of this credit on a Form 941 this fiscal year.
- If the company claimed the credit in any prior quarters, enter these values so we can determine their remaining Federal R&D Credit.
- Click Save & Continue.
Part 3: Before you submit
  - Review the information to make sure everything is accurate. 
- Once you're ready, click File Tax Credit. 
- Determine if you’d like this credit to be taken in real-time (recommended), or quarterly (free).
The client should see the refund from the IRS about 8–12 weeks following the 941 filing (if not claiming the credit in real-time).
     Accountants: Redeem your accounting firm's third-party R&D tax credits  If your accounting firm processes payroll through Gusto, third-party R&D tax credits can be claimed for your firm by following the steps below.
  - Sign in to your Partner dashboard.
- Under "Tasks", toggle to Firm. 
- Click Redeem third-party R&D tax credits.
- Complete the R&D tax credit questionnaire to claim third-party R&D tax credits.
 - Sign in to your Partner Dashboard.
- Go to the Clients tab.
- Go to the client you want to claim credits for and select the three-dot menu under "Actions".
- Click Redeem third-party R&D tax credits in the dropdown.
- Complete the R&D tax credit questionnaire to claim third-party R&D tax credits.
    Claim the credit as a payroll offset in real-time (recommended)  Reminders
  - The option to claim the credit in real-time only appears in your account if there's a remaining balance to apply credit to.  - It also depends on when your accountant filed your most recent business income tax return because you're eligible to claim the credit on the first day of the following quarter.  - Example: If your return was filed in May, the credit period begins July 1st (the first day of the next quarter) and runs through June 30th of the next year.  
 
 
- Only one credit can be claimed at a time until the full amount is used up. 
- Gusto does not apply the real-time R&D tax credit to Medicare, even thought the IRS allows for it to be applied to employer Medicare once the employer's share of Social Security is exhausted.  - We'll report any Medicare credit amounts on the quarterly filings and the IRS will refund the company. 
 
- If you claim your tax credit with a third party, you’ll be charged $100/month in any month in which you claim the R&D tax credit in real time, however this is free if you claim your tax credit using Gusto.
Set up real-time R&D tax credits  Reminder: Credits must be added in Gusto before real-time R&D can be set up. 
 Steps for an accountant to set up real-time R&D tax credits
  - Sign in to your Partner dashboard.
- Go to the Clients section.
- Select the client's name.
- Click Go to client account in the top-right corner.
- In the client's account, click the Settings section.
- Click the Customization tab.
- Next to “Real Time Federal R&D Tax Credit,” click edit.
- Toggle to Enabled.
- Click Save.
You'll see the R&D tax credit savings on the next payroll you process.
 Steps for an admin to set up real-time R&D tax credits
  - Sign in to Gusto.
- Go to the Settings section of your admin account.
- Click the Customization tab.
- Next to “Real Time Federal R&D Tax Credit,” click edit.
- Toggle to Enabled.
- Click Save.
You'll see the R&D tax credit savings on the next payroll you process.
     Cancel real-time R&D tax credits  If you do not wish to take the R&D tax credit in real time anymore, you may cancel at any time.
 Steps for an accountant to cancel real-time R&D tax credits
  - Sign in to your Partner dashboard.
- Go to the Clients section.
- Select the client's name.
- Click Go to client account in the top-right corner.
- In the client's account, click the Settings section.
- Click the Customization tab.
- Next to “Real Time Federal R&D Tax Credit,” click edit.
- Toggle to Disable.  - You'll be billed for the full $100 monthly fee even if you disable mid-month.
 
- Click Save.
Steps for an admin to cancel real-time R&D tax credits
  - Sign in to Gusto.
- Go to the Settings section.
- Click the Customization tab.
- Next to “Real Time Federal R&D Tax Credit,” click edit.
- Toggle to Disable.  - You'll be billed for the full $100 monthly fee even if you disable mid-month.
 
- Click Save.
Once your company is set up to claim the credit, you can review summary reports about your federal R&D tax credit in the Reports section of your account.
               Details
                  
                Symptoms