Integrate with Vestwell

If your company already offers a plan with Vestwell: Contact clientsuccess@vestwell.com to integrate your plan with Gusto. 

If your company does not yet offer a plan with Vestwell: Contact Vestwell to set up your plan. Let your Vestwell onboarding specialist know you’d like to integrate with Gusto and they’ll assist. 

When payroll deductions begin

Vestwell will notify you once your plan and the integration are active. 

Four days before your first integrated payroll, employee deduction rates are sent to Gusto. On the next payroll, employee contributions are automatically deducted, company contributions are automatically recorded, and all contributions are automatically sent to Vestwell. 

You can find a record of all contributions processed by pay date and employee on the Contributions tab of your Vestwell employer portal.

Employee contribution changes

Employees must change their personal contributions directly in Vestwell. Changes are automatically sent to Gusto in about 2 business days. 

Company contribution or plan changes

To manage your 401(k) or review plan settings, always do so in the Vestwell employer portal.

For more information about your ongoing responsibilities, visit the Vestwell Help Center.

New hires 

Use Gusto as your system of record for new hires. When you add someone to Gusto, their info automatically syncs to Vestwell. Once they fulfill any eligibility requirements (such as a new hire waiting period), Vestwell invites them to enroll and their deductions will be automatically added to payroll. 

If contributions have not started for a new hire, they may not yet be eligible to enroll per your company's plan eligibility rules. This could also be because the new hire enrolled after your payroll admin already ran payroll for the pay period. 

Employee dismissal

Employers: Use Gusto as your system of record for dismissals. When you enter a dismissal date in Gusto, it automatically syncs to Vestwell from Gusto. The last day of the employee’s benefit will be the same as the dismissal date you enter in Gusto. 

Employees: Learn more from Vestwell about what to do with your account when you leave your company.

Regular 401(k) contributions will be made on a dismissal payroll. Severance payments are not eligible for 401(k) deductions, so no deductions will be made from severance payments on a dismissal payroll.

Loans 

If your plan allows participants to request loans, employees can request a loan through their Vestwell Saver Portal. Once the employee reaches the repayment stage of the loan, loans must be repaid via payroll deductions.

Employers can set up loan repayment deductions in Gusto, and the repayment amount will automatically transmit from Vestwell to Gusto.

Missing payroll deductions

There are a few reasons why there may not be 401(k) deductions on a payroll:

• Your plan/integration may not have started yet—check with your Vestwell integration setup team to confirm the start date.
• The employee may not yet be eligible to enroll per your plan's eligibility rules.
• Your company may have run payroll before the enrollment or deduction change was processed. If an employee wants to correct for missed deductions, they can increase their contribution rate in the state employee portal. 
• Taxes are applied before deductions. The employee may have had $0 in net pay after taxes.
• The employee may have reached the IRS annual contribution limit. 

Payroll data not syncing

In order for payroll data to sync, Gusto must be set as your payroll provider in Vestwell. If you’ve changed your payroll provider since starting your 401(k), contact Vestwell to update it.

Check out Vestwell’s Help Center for help with Vestwell’s online portal.

You can also email Vestwell:

• Employers: clientsuccess@vestwell.com
• Employees: help@vestwell.com

If you do not yet have a retirement plan through Vestwell: email Gusto@Vestwell.com.