Summary
Content
Truework is an employment and income verification service provider for lenders, landlords, and background check companies.
Truework helps HR teams increase efficiency and productivity by automating inbound employee verifications on behalf of the employer. This automated process allows employees to safely and securely share their employment data with verifiers to accelerate important transactions like buying a home.
How it works
When an employee applies for a loan, job, or an apartment, a verifier (such as a bank or landlord) may request verification of their employment and/or income.
Without a service like Truework, employees may need to provide paystubs or ask their employer for an employment verification letter instead.
If the verification request is submitted to Truework by a lender, property manager, or other party, here's what happens:
- Truework first confirms that the verifying party is legitimate and has provided the proper authorization.
- Each verification is given a risk score based on the reputation of the individual verifier, the classification of the verifying institution, the IP address, and other signs of potential fraud.
- For verification requests with low to zero risk: The verification is automatically processed by Truework to guarantee no delays for the employee.
- For verification requests with elevated risk: The verification will need to be completed outside of Truework.
FAQs
How should my employer respond if they receive an employee verification request from a verifier?
Your employer can tell the verifier to go to truework.com and click Start a verification. Once the verifier requests the verification in Truework, Truework will automatically start the employment verification process. You (the employee) may get an email asking you to approve or deny the request.
Is information shared through Truework secure?
Visit truework.com/security for more information on Truework's security measures.
What if I need to dispute anything on the report?
To dispute anything on the report, you can fill out Truework's dispute form.
Terms of Service
Click here to review the Gusto Income Verification Customer Agreement.
Disconnect and unauthorize Truework
To disconnect Truework from your Gusto account, contact us at support@gusto.com.
Still need help?
Contact Truework at gusto@truework.com or (833) 878-3967.
