Admins can learn how to give your team access to Gusto and how to resend an employee “welcome” email.
Solution
Team members cannot sign in to Gusto until an admin adds their email address to their profile.
✅ We recommend using personal email addresses so they can still see their pay records (like W-2s or 1099s) even after they leave your company.
If someone is having trouble signing in after you’ve added their email, they can get help here.
Give US employees access to Gusto Once you add their email, employees can:
They’ll keep access to their account after leaving your company if an email is saved in their profile.
How to add or update an employee’s email (active or dismissed employees)
- Sign in to your admin profile in Gusto.
- Go to the People section.
- Click the employee’s name.
- Go to the Personal tab
- Under "Personal information", click Edit next to "Personal email".
- Enter their personal email address.
- Click Save.
The employee will get an email with a link to set up their Gusto account. If they do not see it, ask them to check their spam folder.
📌 If the email is lost or deleted, they can click Reset Password on the Gusto sign-in page to get a new email.
Give US contractors access to Gusto Contractors can view:
They’ll keep access even after the contract ends.
How to add or update a contractor’s email (active or dismissed contractors)
- Sign in to your admin profile in Gusto.
- Go to the People section.
- Click the contractor’s name.
- Go to the Personal tab
- Under "Personal information", click Edit next to "Personal email".
- Enter their personal email address.
- Click Save.
The contractor will get an email with a link to set up their Gusto account.
📌 If they do not see it, have them check their spam folder or click Reset Password on the Gusto sign-in page to get a new email.