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Gusto Academy (for accountant partners)

Updated 11/20/2024 10:43:50 AM by brynn.flaig@gusto.com
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Summary

Use this article to learn about Gusto Academy for partners and the different professional development and trainings Gusto has to offer.

Content

Gusto Academy is the modern accountant’s home for professional development, spanning from payroll fundamentals to People Advisory training. Our certification programs are free for Gusto Partners. Not a partner? Become a Gusto Partner today.

If you need assistance, reach out to your Partner Sales Advisor, or to our team at glearnsupport@gusto.com. 

Use the dropdowns below to learn more about each course.

Gusto Academy overview

All available courses can be found here.

Use Gusto Academy
  1. Sign in to your Gusto Pro account. 
  2. Click Education under “Professional Growth” on the left-hand side.
    • The first time you log in, you’ll need to re-authenticate with Gusto credentials.
    • If you’re having trouble accessing your account, email glearnsupport@gusto.com.
  3. Review the available courses.
    • View the homepage to see Upcoming Trainings, Courses in progress, Learning Tracks, Featured program, and other resources.
    • Select the tabs at the top to explore Upcoming Trainings, our complete Catalog, and Certification courses.
    • Select the Topics dropdown to view all categories of courses.
  4. Before, during, and after the completion of the course, we encourage you to use the below resources for support:
    • Use our Help Center articles for general questions.
    • Reach out to your Partner Sales Advisor for additional support on what you’ve learned and for follow-up resources.
    • Reach out to the Education team for technical support related to the Academy: glearnsupport@gusto.com. 
  5. Complete the course to receive the associated certificate.
Access certificates and course history
  1. Sign in to your Gusto Pro account. 
  2. Go to the Professional Growth section and select Education.
  3. Click your profile picture in the top right and select My Profile from the dropdown.
  4. Choose the course you want to download or share your certificate, which includes your CPE details.
  5. To download your training history, go to History from the dropdown.
  6. Select Print History to download as a .pdf file.
Course feedback

We’d love for you to complete the surveys found at the end of courses, as these help us improve and update our content.

  • If you have additional feedback, questions, or suggestions for the courses, email glearnsupport@gusto.com. 
Learning tracks

Learning tracks help partners find courses that best fit their career goals. You can sharpen your payroll skills, start advising clients on people operations, build out your People Advisory practice, and more.

All learning tracks can be found on the Home page of Gusto Academy, under the Topics dropdown in the top-right corner.

Payroll Essentials: For accountants and bookkeepers

The Payroll Essentials learning track teaches you critical skills to manage payroll more confidently and unlock the true power of Gusto. Get certified to demonstrate your knowledge to clients and colleagues, or take an elective to navigate advanced topics.

People Advisory: For aspiring advisors

The People Advisory learning track teaches you how to combine your accounting skills with Gusto’s data insights to turn payroll into a path toward people operations advising. Become a certified People Advisor to improve your soft skills, suggest actionable steps based on team metrics, and deliver more value than ever before.

Practice Management: For firm leaders

The Practice Management learning track teaches you how to package and sell People Advisory to increase revenue for your firm. Complete the People Advisory Accelerator to learn how to package and price and sell People Advisory services, so you can grow recurring revenue at your firm.

Electives

Complete elective courses to earn more CPE credits, badges, and prestige. All electives can be found on the Catalog page of Gusto Academy under the Topics dropdown in the top-right corner.

Quizzes

Complete every module before accessing the quiz. You’ll need a passing score of 80%, and you have an unlimited number of attempts to pass. 

  • If needed, you can revisit course materials by navigating back to course contents.
Certifications and badges

After completing electives, you’ll receive a course completion email which contains access to: 

  • A badge kit .zip file of badges in different colors and sizes 
  • A link to update your email signature
  • A link to redeem your physical pin

Badges can be used on your website, email signature, and any other digital or print marketing collateral. This badge showcases your accomplishment to prospective and current clients and sets you apart as having a strong foundational understanding of Gusto.

You can also access the certificate of completion in Gusto Academy: 

  1. Sign in to your Gusto Pro account. 
  2. Go to the Professional Growth section and select Education.
  3. Click your profile picture in the top right and select My Profile from the dropdown.
  4. Select a course to download or share your certificate.
Get support

Before, during, and after the completion of electives, we encourage you to use the below resources for support:

  • Use our Help Center for general questions.
  • Reach out to your Partner Sales Advisor for additional support on what you’ve learned and for follow-up resources. 
  • Email glearnsupport@gusto.com if you experience access issues.
Certificates

Our Gusto Payroll, People Advisory, and People Advisory Accelerator certification programs are designed to help you grow your career and your firm. Every certification you complete earns you invaluable skills, CPE credits, and badges.

All certifications can be found on the Catalog page of Gusto Academy under the Topics dropdown in the top-right corner.

Quizzes

Complete every module before accessing the quiz. You’ll need a passing score of 80%, and you have an unlimited number of attempts to pass (except the Gusto Payroll Certification Fast Track). 

  • If needed, you can revisit course materials by navigating back to course contents.
Gusto Payroll Certification: Fast Track

The Fast Track lets you test out of Gusto Payroll Certification. You’ll be asked 25 questions, and you need an 80% to pass—meaning you need to get at least 20 answers correct. 

  • This Fast Track Quiz can only be taken once, and if you don't reach the 80% pass mark, you’ll need to take the Payroll Course to certify. 
  • The start button will be unavailable after passing or failing the test.
Certifications and badges

After completing certifications, you’ll receive a course completion email which contains access to: 

  • A badge kit .zip file of badges in different colors and sizes 
  • A link to update your email signature
  • A link to redeem your physical pin

Badges can be used on your website, email signature and any other digital or print marketing collateral. This badge showcases your accomplishment to prospective and current clients and sets you apart as having a strong foundational understanding of Gusto.

Follow the steps below to access the certificate of completion in Gusto Academy.

  1. Sign in to your Gusto Pro account. 
  2. Go to the Professional Growth section and select Education.
  3. Click your profile picture in the top right and select My Profile from the dropdown.
  4. Select a course to download or share your certificate.
Get support

Before, during, and after the completion of electives, we encourage you to use the below resources for support:

  • Use our Help Center for general questions.
  • Reach out to your Partner Sales Advisor for additional support on what you’ve learned and for follow-up resources. 
  • Email glearnsupport@gusto.com if you experience access issues.
Upcoming trainings

We offer some live courses taught by instructors who know Gusto inside and out. All live trainings can be found in Gusto Academy under Upcoming Trainings, Catalog, or the Topics dropdown.

Certifications and badges

After completing live trainings, you’ll receive a course completion email which contains access to: 

  • A badge kit .zip file of badges in different colors and sizes 
  • A link to update your email signature
  • A link to redeem your physical pin

Badges can be used on your website, email signature and any other digital or print marketing collateral. This badge showcases your accomplishment to prospective and current clients and sets you apart as having a strong foundational understanding of Gusto.

Follow the steps below to access the certificate of completion in Gusto Academy.

  1. Sign in to your Gusto Pro account. 
  2. Go to the Professional Growth section and select Education.
  3. Click your profile picture in the top right and select My Profile from the dropdown.
  4. Select a course to download or share your certificate.
Get support

Before, during, and after the completion of live trainings, we encourage you to use the below resources for support:

  • Use our Help Center for general questions.
  • Reach out to your Partner Sales Advisor for additional support on what you’ve learned and for follow-up resources. 
  • Email glearnsupport@gusto.com if you experience access issues.
FAQs

Q: I completed certification in Gusto Learn. Will my certification status pass to Gusto Academy?

A: Yes—if you completed certification, and it’s not reflected in your Gusto Academy profile, reach out to glearnsupport@gusto.com.

Q: I started a course in Gusto Learn but never finished. Why does my progress not show in Gusto Academy?

A: Certifications needed to be completed before 9/5/22 in order to transfer to Gusto Academy. You’ll need to start over on any certification and begin new available courses.

Q: Where can I find CPE details for certification courses? 

A: You can find NASBA details in the Appendix section of each course landing page.

Q: Can you award CPE credits for the Gusto Payroll Certification Fast Track? 

A: Unfortunately, no—CPE credits are only awarded for teaching courses, not for completing exams. 

Q: What’s the difference between Accelerator and Certification? 

A: The People Advisory Certification course covers the basics. It’s great for accountants and bookkeepers who want to learn to advise clients on payroll, benefits, and people operations. 

The Accelerator Program is more specialized and was built to help leaders package, staff, price, and deliver People Advisory as an additional service at a firm. It’s a powerful addition to the People Advisory Certification course, but can be taken on its own as well.

Q: What topics does Accelerator cover?

A: The Accelerator Program is all about monetization and marketing. The first section will teach you how to package, staff, and price People Advisory as a new service offering. After that, you’ll get marketing frameworks and learn how to use value-selling in client conversations.

Q: How long does "Live" Certification take? 

A: "Live" Certification is a full day of training, including a morning session, lunch break, and afternoon session. Training typically runs from 9am to 3:30pm MT.

Q: How many people can attend People Advisory "Live" Certification? 

A: Our "Live" Certification training caps at 30 registrations per session. Check out Gusto Academy to see which months have open spots. 

 

Keywords: gusto learn People advisory certification CPE credits accountant resources partner resources Gusto Partner Directory People Advisory Accelerator overview People Advisory 'Live' Certification overview Onboard with Gusto for Gusto Partners onboard academy

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  • Gusto Learning
Solution ID
201582688100000
Last Modified Date
11/20/2024 10:43:50 AM
Attributes
Gusto Attributes
  • Role: Accountants/Partners
  • Plan type: Contractor Only; Core; Complete; Concierge
  • Who brokers my benefits?: A third party; Gusto
Taxonomy
  • Accountant partners > For your firm > Gusto Academy and Gusto Connect
Collections
  • Accountants
  • External
  • Support Agent

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