Manage your notification settings (for US employees or contractors)

We’ll send emails to your personal email unless a work email has been added in Gusto. At this time, which email address is used for specific notifications cannot be customized, and account emails cannot be disabled. 

• You can change your personal email address (or password) at any time.
  • If you're not receiving emails, try checking your spam folder.
• If your work email needs to be updated, contact your admin so they can make the change.

Types of email notifications and which email they’ll go to

Account notifications for domestic employees and contractors

Account notifications for managers

1. Sign in to your employee or contractor account. 
2. Click the dropdown arrow next to your profile name at the top-right of the page. 
3. Click Settings.
4. Click the Notifications section.
5. Next to “Notifications”, click Edit. 

Opt in or out of certain marketing categories, or unsubscribe from all marketing emails. You can also manage these email settings by clicking the unsubscribe link in the footer of any marketing emails you've received. 

1. Sign in to your employee or contractor account. 
2. Click the dropdown arrow next to your profile name at the top-right of the page. 
3. Click Settings.
4. Click the Notifications section.
5. Next to “Notifications”, click Edit. 
6. Use the checkboxes to let us know if you'd like to receive marketing emails about:
   • New features and updates
     • Product announcement and upcoming events.
   • Offers and promotions
     • Seasonal promotions and upcoming product offers and savings.
   • Feedback and surveys
   • Gusto sales representative communications
     
     • Emails about Gusto's plans, pricing, and new customer implementation. 

You can also toggle to unsubscribe from all marketing emails—if you do, you'll also be unsubscribed from any future marketing email categories.

Unless you change your settings, Gusto won’t send any text messages. You can opt in to receive account and promotional messages.

1. Sign in to your employee or contractor account. 
2. Click the dropdown arrow next to your profile name at the top-right of the page. 
3. Click Settings.
4. Click the Notifications section.
5. Next to “Notifications”, click Edit. 
6. Scroll to the “Text messages” headline and check, or uncheck, the boxes next to “Account information” or "Offers and promotions."
7. Confirm your phone number if you need to.
8. Click Save changes. 

What kind of Gusto texts should I expect?

For now, we send texts when the actions below occur:

• Your bank account has been updated
• Your email has been updated
• Your phone number has been updated
• Your password was reset
• Your account has been locked
• 2-step verification has been enabled or disabled

Hide the pay amount in the payday emails that get sent to you.

1. Sign in to your employee or contractor profile in Gusto.
2. Click Settings. 
3. Go to the Privacy section.
4. Next to "Pay day email", click Edit.
5. Choose whether you want your "Pay hidden" in emails or "Pay shown".
6. Click Save. 

Reminder

Company admins can set payday emails to private for the whole team, but not specific individuals.