View your Gusto billing invoice and details (for admins)

Here's how to view your billing invoice in Gusto:

1. Sign in to your Admin account.
2. Click your name at the top right of Gusto.
3. Go to Settings (scroll if needed).
4. Click Plan & Billing.
   • If you do not see it, ask the primary admin to update your permissions.
5. In "Gusto Billing", view your payment plan and next invoice.
6. Click See All Invoices for payment history.
7. Click View Invoice to open a specific month.
   • Page 1: Charge summary
   • Page 2: Detailed charges

If you're temporarily not running payroll

Keep your account active so Gusto can continue to handle required tax filings and payments. You’ll still receive a monthly invoice.

When ready, you can run payroll again without extra setup.

You can view your invoices in Gusto at any time. Invoices are posted on the 1st of each month for the previous month’s service. Your bank account is debited one business day later.

The debit will include:

• Base fee
• Per active employee charge
  • Includes any employee not marked as dismissed, even if not paid that month.
  • Dismiss employees to remove them from future invoices. If dismissed mid-month, they still appear on that month’s bill.
• Per paid contractor charge (only if paid that month, including payments with "historical" pay dates).
• Supplemental fees
• Fees for add-ons purchased (if they apply)
• State sales tax (if it applies in the state)

Supplemental fees that may appear on your invoice (if applicable):

We'll initiate 3 separate debit transactions from your company's bank account after each payroll is submitted:

• One for employee pay (who are being paid by direct deposit)
• One for your employee reimbursements
• One for all payroll taxes

These transactions will happen at the same time, ahead of your paydate (the debit date depends on your direct deposit speed).

Employee pay and reimbursements will be sent by direct deposit to their bank accounts, and we'll send your payroll tax amounts to the applicable state and federal agencies.

You may also see debit transactions from your company's bank account for:

• Contractor payments
• Employee or contractor payment reversals
• Monthly invoices
• Historical tax payments
• Tax reconciliation payrolls (when needed)

You can run a "bank transactions" report to view bank transactions and an "agency payments" report to see taxes we've paid on your behalf. Check out this list of the types of reports you can run.

Bank codes related to debits and/or credits from Gusto  

Gusto is required to collect and remit sales tax on your Gusto product subscription in certain states—view the full list of required states and/or cities that Gusto is required to collect and remit sales tax in at the end of this dropdown.

Filing address determines tax rate

Sales tax on services like Gusto’s varies by jurisdiction. If a jurisdiction considers any of our products as taxable, we’re required to collect and remit sales tax.

The company filing address stored in Gusto is used to determine the tax rate, and the tax charged will appear as a separate line item on your monthly invoice.

If you are a Gusto Partner, your clients may be charged sales tax on their Gusto subscription based on their filing address stored in Gusto.

Tax exempt organizations

Some, but not all, charitable, religious, scientific, or educational organizations may be exempt from sales tax.

If you'd like to apply for sales tax exemption, sign in to your Gusto account and click the help icon in the top-right corner of the page to contact us.

Gusto partners with Avalara who will be validating tax exemption certifications on your behalf. Exemption validation typically takes 5-7 business days. If your application is approved before the end of the month, you will not be charged sales tax for the month, or months thereafter, so long as Gusto has valid proof of exemption as permitted by applicable law.

Changes to the company information

If your company information changes (e.g., company name or filing/mailing address) you may need to reapply for a sales tax exemption. If this applies to you, sign in to your Gusto account and click the help icon in the top-right corner of the page.

Sales tax jurisdictions - based on company filing address

States

• Alabama
• Arizona
• Colorado*
• Connecticut
• Hawaii
• Illinois*
  • Chicago
• Kentucky
• Maryland
• Massachusetts
• Minnesota
• New Mexico
• New York
• Ohio
• Pennsylvania
• Rhode Island
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Washington
• West Virginia
• District of Columbia (DC) 

*In applicable jurisdictions only. 

If you have a pay-as-you-go workers’ compensation policy, the date of the invoice determines where it is located. 

Invoices dated before October 27, 2025

You can find invoices dated before October 27, 2025 in Gusto:

1. Sign in to your Gusto admin account.
2. In the top-right corner, click on your name.
3. Go to Settings (scroll if needed).
4. Click Plan & Billing.
   • If you do not see it, ask the primary admin to update your permissions.
5. In Gusto Billing, view your payment plan and next invoice.
6. Click See All Invoices for payment history.
7. Click View Invoice to open a specific month.
   • Page 1: Charge summary
   • Page 2: Detailed charges

Invoices dated on or after October 27, 2025

Starting October 27, 2025, NEXT manages your invoices. They’ll email you directly about upcoming bills and any billing issues. 

Here’s how to find details for invoices dated on or after October 27, 2025:

1. Sign in to NEXT Insurance.
2. Under My Policies, click your workers' compensation policy.
3. Go to the Invoices tab.

Annual fee

$200—this covers any and all tax-advantaged account(s) you may offer. 

• For example: If you offer just an FSA, it's $200/year. If you offer an FSA, HSA, and commuter benefits, it's still $200/year. 

Monthly fees per enrollee—covered by the company

An active enrollee is an employee with an active benefit that month or an employee within a runout period.

• FSA and DCFSA 
  • The $4 covers employees enrolled in one or both of these
• $4 per month for each participating employee
• $20 a month minimum—the equivalent of 5 employees
• Commuter
• $4 per month for each participating employee
• $20 a month minimum—the equivalent of 5 employees
• HSA
• $2.50 per month for each participating employee
• No minimum

Billing examples

• An employee is enrolled in an FSA and a DCFSA
  • You’ll only see one $4 charge that month for this employee.

• An employee is enrolled in an FSA, DCFSA, and commuter benefits
  • You’ll see an $8 charge for that month for this employee ($4 for the FSA/DCFSA bundle and $4 for the commuter benefits).

• An employee is enrolled in an FSA, commuter benefits, and an HSA
  • You’ll see a $10.50 charge for that month for this employee ($4 for the FSA, $4 for commuter benefits, and $2.50 for the HSA).

Broker integration pricing

Pricing and availability depend on which Gusto plan you’re on:

• Simple: Not available on Simple.
  • Upgrade to Plus to use the broker integration. 
• Plus: $6 per eligible employee per month.
  • This fee applies to businesses who integrate with external brokers only—you can use Gusto as your broker and pay no additional cost with your monthly plan pricing.
• Premium: No additional cost to your Premium monthly plan pricing.

Add-ons

• COBRA administration: $30 per company per month
• ACA filings: $1,250 per year
  • More info about the ACA here.
• Tax-advantaged accounts

If you’ve set up Google Workspace billing with Gusto, your Gusto monthly invoice includes a single line item for your Google Workspace account. It'll look as if it's associated with one person, but it's the total amount for all users. 

Pricing and availability depend on which Google Workspace plan you're on.

Here’s how to view your Google Workspace invoice details in Gusto:

1. Sign in to your Gusto admin account.
2. Click the App directory.
3. Select Google Workspace.
4. Choose the Billing tab.

Once you’re on the Billing tab, here’s how to understand the billing info: 

• Current plan: This is the Google Workspace plan you’re subscribed to. 
• Account status: The current status of your account and the effective date of that status.
  • Click Change plan to view other Google Workspace plans and pricing.
• Payment plan: Your plan’s price per user per month.
• Payment period: 
  • Flexible/Monthly Plan: You’re billed monthly for each user account. You can add and remove accounts at any time and pay only for the accounts you have during that month. You can cancel service at any time without penalty.
  • Gusto does not support Annual/Fixed-Term Plans at this time. Read more about payment plans in Google’s Help Center.
• Licenses: The number of active licenses (also known as seats) on your account. When you add or remove users, their cost is prorated for that month.
• Next billing date: The date your next invoice will be due.

Q: When does Gusto bill for the first invoice?

A: After you've paid your first payroll (for employees) or payment (for contractors). The first invoice is based on the check date of the first payroll. If you sign up and never run a payroll or payment, you will not be charged.

• Example: If a company submits its first payroll on August 31 with a check date of September 4, the invoice will be for September.

Q: Why am I being charged sales tax now when I was exempt before?

A: You may need to reapply for a sales tax exemption if your company information has changed. This includes updates to:

• Company name
• Filing or mailing address

If this applies to you, we'll need to help. To contact us, sign in to your Gusto account and click the help icon in the top-right corner of the page.