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Add and pay US contractors in Gusto (for admins)

Updated 10/30/2025 07:43:55 PM by caitlin.halligan@gusto.com
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Summary

Admins can learn how to add a US contractor to Gusto (including W-9 info), pay the contractor, record historical payments, cancel or adjust a payment, rehire or dismiss a contractor, convert them to an international contractor, and troubleshoot payment problems.

Users Intent

 

Context Variations

 

Content

This article is for Gusto admins who manage contractor payments and onboarding. 

You can add US-based contractors, invite them to onboard, send contracts, and pay them through Gusto. You can use Gusto to pay contractors even if you do not run employee payroll with us.

For non-US contractors, learn how to add and pay international contractors (based outside the US).

Key reminders

  • Worker classification: We cannot tell you if someone should be a W-2 employee or 1099 contractor. Work with an HR specialist or review Internal Revenue Service (IRS) guidance.
  • Payment methods: You can pay contractors by direct deposit or check at the same cost. You cannot pay them with prepaid debit cards.
  • Payment speed: US contractor payments process as fast as your employee payroll.
  • Compliance: Contractors must meet IRS reporting rules.
  • Costs: $6 or $12/month per contractor (depending on plan). You only get charged for contractors when you actually pay them. It does not matter how many times you pay them in a month. 
Check contractor eligibility

We support US-based contractors if they:

Individuals

  • Have a valid Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN)
  • Are at least 13 years old

Businesses

  • Have a valid Federal Employer Identification Number (FEIN)

All US-based contractors need:

  • A US work address (for year-end filings)
  • A US bank account (for direct deposit)
  • No tax or backup withholding required (We do not support this)
Contractor payment limits (per month)

By default, we limit you to 10 payments per contractor per month. This applies to all plans except the contractor-only plan.

There’s no limit for employee payroll — you can pay employees as often as needed.

Need to increase the limit?

Reach out to support if you need to raise your contractor payment limit. To contact us, sign in to your Gusto account and click the help icon Speech bubble icon with a question mark inside in the top-right corner of the page.
Create and manage contractor agreements

You can create and send agreements for independent US contractors when you add them in Gusto.

You can also manage agreements outside the hiring process. You can edit or use saved templates anytime.

Learn more about setting up and managing contractor agreements.

Add a US contractor and invite them to Gusto (includes W-9 and 1099 info)

To add a US contractor in Gusto and invite them to their account:

  1. Sign in to Gusto.
  2. Go to People.
  3. Click Add person.
  4. Enter their full name and preferred first name. We use the preferred name in communications where a legal first name is not required, like offer letters, onboarding emails, and org charts. 
  5. Select worker type:
    • Individual contractor: An independent worker under contract for a specific project or projects, usually on a short-term basis
    • Business contractor: A registered business under contract for a specific project or projects, usually on a short-term basis
  6. Choose the United States as the country.
  7. Enter a personal email, not a company email.
    • If they already have a Gusto profile with your company or another, use the same email, and they can switch between their profiles.
  8. Review onboarding options:
    • Contract agreement: Available for individual (independent) contractors based in the US. Learn more.
    • Background check: Available for individual (independent) contractors based in the US. Learn more.
      • For business contractors, run a background check directly in Checkr.
  9. Choose a work address from the dropdown, or Add a new location. 
  10. (Optional) Enter a job title. Contractors typically work as external consultants or project owners. Make sure the job title reflects the contractor’s scope of work.
  11. Enter their department, manager (optional), and contract start date.
  12. Click Save and continue. 
  13. Select pay type (hourly or fixed amount).
  14. Click Save and continue.
  15. Review the contractor’s details and what happens next.
    • If you’re sending a contractor agreement, add a note (optional).
  16. Click Save and continue to next task. 
    • If you do not continue to the next task, you’ll need to invite the contractor later from People > Onboarding. Learn how to view and complete their onboarding checklists here.
  17. Choose if you’d like to:
    • Invite [name] to self-onboard: Confirm some basic information, and we’ll invite this team member to fill in the rest of their personal, tax, and bank account details themselves.
    • Onboard [name] on their behalf: You’ll have to enter this team member’s personal, tax, and bank account details yourself. We recommend letting them do it.
  18. If you want them to self-onboard, set up their Gusto features first:
    • Contact details (e.g., personal email)
    • Documents
      • We may automatically create some forms. Add additional individual or team documents or agreements (Plus/Premium plans only).
    • Time & Attendance
      • Invite them to track time (optional).
    • New hire reporting
      • This option is available if a work address or a work state was entered during onboarding.
  19. Click Save and continue.
  20. Review the timeline for what happens next.
    • Clicking Send Invitation will save these dates. You can always change their start date from their profile, and we’ll update the rest automatically.
  21. When you’re ready to invite the contractor, click Send Invitation.

You should see the contractor's onboarding checklist. Plus and Premium customers can add custom tasks.

The contractor will get an email to complete their profile with their SSN/ITIN or EIN, address, and payment info. We’ll let you know when they’re done. They’ll be in the Onboarding tab of the People page until they’ve fully onboarded.

Form W-9 (Taxpayer Identification)

Contractors complete an electronic W-9 in Gusto. Once signed, the form cannot be edited.

  • If the contractor does not use Gusto’s W-9, you must keep their signed paper copy.
  • If a W-9 needs changes, have them fill it out manually and upload it to their Gusto profile.

To view a W-9 in Gusto:

  1. Sign in to Gusto.
  2. Go to People.
  3. Select the contractor’s profile.
  4. Under Additional, click Documents.
  5. Select Taxpayer Identification (Form W-9).

Year-end contractor forms

We file and deliver electronic 1099-NECs to eligible contractors.

  • Most corporations do not need a 1099-NEC, including LLCs taxed as C or S Corps.
  • If annual payments are under $600/year, you may not need to file a 1099-NEC.

Learn more about 1099 reporting requirements.

Reach out if you want to pay a contractor in Gusto but do not want us to create or file a 1099-NEC. To contact us, sign in to your Gusto account and click the help icon Speech bubble icon with a question mark inside in the top-right corner of the page.

 

Gusto does not support:

  • 1099-MISC or other 1099 types for any agency
  • Backup withholding (even if it’s required for your contractor)
  • State-specific contractor withholding
  • Non-US (international) contractor withholding or reporting
Contractor new hire reporting

Gusto gives you the option to send a new hire report when you add a new contractor in Gusto. If you did not send one at the time, or need to refile a new hire report, we can help.

To contact us, sign in to your Gusto account and click the help icon Speech bubble icon with a question mark inside in the top-right corner of the page.
Complete the onboarding checklist before you pay

If you added a contractor in Gusto but still need to invite them to their account, or want to manage their other onboarding tasks, go to this article.

Set up and manage automated payments for US contractors (coming soon)
Note: We're still rolling this feature out. If you do not see it yet, check back in a few weeks.

Create one or more automated payments for your US contractors in Gusto. If your contractors use Gusto to track their time, you still need to manually sync their hours to one-time payments.

Set up an automated payment

Use these steps to set up an automated payment. Once you set it up, we’ll pay your contractors on the schedule you choose.

To set up an automated payment for US contractors:

  1. Sign in to your Gusto admin account.
  2. Go to Pay.
  3. On the right, click Pay a US contractor.
  4. Click Automated payments.
  5. Click Set up new payment.
  6. Select the contractors you’d like to add to the automated payment.
  7. Click Save and continue.
  8. Give the automated payment a nickname.
  9. Choose your payment frequency — how often you’ll pay the contractors. Choose from:
    • Every week
    • Every other week
    • Twice per month
    • Monthly
  10. Select the first debit date for the automated payment.
  11. Click Preview paydays to view future pay dates.
    • Note: Bank debits may not show in your company’s bank account until the day after the future debit date. We still start the bank transaction on the future debit date, so you’ll need to have all the required funds in your bank account on that day. You may not see the debit in your bank account until the next business day.
  12. Click Save and continue.
  13. Enter and review the payment details for each contractor. Click Add Memo to add a note the contractor can see.
  14. Click Save and continue.
  15. Review the summary and individual payment details. Click Save changes.

After you create an automated payment, the system sets it to active. Read below to learn how to change this setting or manage other parts of the automated payment.

Manage automated payments for US contractors

After you set up automated payments, you can view, edit, or delete them at any time.

To manage automated payments for US contractors:

  1. Sign in to your Gusto admin account.
  2. Go to Pay.
  3. On the right, click Pay a US contractor.
  4. Click Automated payments.
  5. Under the Active column, use the toggle to turn a schedule on or off.
  6. Click the Actions menu (three dots) to:
    • Edit an automated payment.
      • Here you can edit all details of an automated payment — who’s included on it, the debit date, and the payment frequency.
    • Preview payments.
    • Delete the automated payment.
      • After you delete it, we will not create any new payments.
Automated payment warnings and errors

We may turn off automated payments if there are issues with your company or contractor’s account. If this happens, we’ll send you an email.

Why automated payments turn off or fail

Automated payments may turn off or fail for several reasons:

Account verification

  • We may still be verifying the company or contractor bank account details.

Company bank account issues

  • Incorrect bank account information
  • Not enough funds in the account

Contractor or payment issues

  • Missing or unverified company or contractor information
Send one-time payments to US contractors

If your contractors use Gusto Time Tracking, learn how to sync their hours to payments. 

Make a one-time payment to a US contractor

Send a one-time payment to a US contractor in Gusto:

  1. Sign in to Gusto.
  2. Go to Pay.
  3. On the right, click Pay a US contractor.
  4. Select a payment date (today or future).
    • Direct deposit: Available from the default pay date or later. Pays at the same direct deposit speed as employee payroll.
    • Check: You can pay anytime, including past dates. You distribute the checks to your contractor.
    • Historical payments: Used for reporting only (no money moved). Make sure to update the payment method to Historical Payment.
  5. Choose the bank account if you have multiple set up.
  6. Enter payment details:
    • Hours or bonuses (decimal format, e.g., 1.25 for 1 hr 15 mins)
    • Wages or reimbursements
    • Payment method (click Enter Payment to view or change)
    • Invoice number or N/A (letters or numbers only, up to 25 characters)
    • Memo (optional — click Add Memo to leave a small message with the payment)
  7. Click Continue.
  8. Review the summary. Click What your company pays for more details.
  9. Click Submit payments.

If you paid by check, confirm the amount on a new page, and write the check. When you’re done, click Finish Payment.

You can view or change contractor payments later on the contractor payment page in Gusto.

Cancel or adjust a contractor payment paid in Gusto

You can change or cancel some contractor payments in Gusto without contacting support. If you only see the option to cancel, the payment has not been fully processed. You’ll need to cancel and rerun it to make changes.

Important reminders

Before the check date

Returning funds to your company bank account typically takes a few business days.

On or after the check date

We will correct reporting, but you must recover funds directly from the contractor. We cannot get the funds that were deposited or cashed back.

Change or cancel a US contractor payment

To change or cancel a US contractor payment:

  1. Sign in to Gusto.
  2. Go to Pay.
  3. In the top-right corner, click View pay history.
  4. Click US contractors.
  5. For payments you can adjust without help, you'll see a This payment can still be adjusted tag.
  6. Click the payment for the contractor.  
  7. Find Adjustments and click Make an adjustment.
  8. Tell us what you need to adjust:
    • A contractor was paid more than once
    • You need to reverse the payment
    • A contractor was overpaid or underpaid
    • The wrong bank account number was entered
    • We used the wrong payment method (direct deposit vs. check)
    • Something else
  9. Follow the rest of the prompts.

If you need to correct any other details of this payment, choose Something else and click Contact us so we can walk you through it.

Record historical contractor payments paid outside of Gusto (for 1099 reporting)

You can record contractor payments made outside of Gusto so they still appear in your records and year-end 1099 forms. This makes sure your contractor’s 1099 reflects all payments made during the year.

Important reminders

  • We charge the standard monthly contractor fee (based on your plan) in any month you enter a historical payment.
  • If you add multiple historical payments in the same month, you’ll only pay a one-month contractor fee for that contractor.
  • You must enter historical payments before our end-of-year deadline in early January. We’ll send reminders as the deadline approaches.
  • Historical payments alone will not create filings. We file 1099s only if:
    • Your company has a signed Form 8655 on file, and
    • You’ve processed at least one payment through payroll for a contractor or employee before the end-of-year deadline for entering payments.
  • If you add a payment for a previous year after a 1099 was filed, you must generate a corrected Form 1099-NEC.
  • If we did not file taxes for the prior year, you’ll need to file a new Form 1099 outside of Gusto.

Add a historical contractor payment

To add a historical contractor payment in Gusto:

  1. Sign in to Gusto.
  2. Add or rehire the contractor in Gusto if they aren’t already active.
  3. Go to Pay.
  4. On the right, click Pay US contractors.
  5. Choose the payment date. If the date is in the past, change the method to Historical Payment under the Payment method column.
    • This records the payment for tax purposes but does not move money.
  6. Next to the contractor’s name, under Total amount, click Enter Payment.
  7. Under Payment method, click until it updates to Historical Payment instead of Check or Direct Deposit.
  8. Enter details:
    • Hours worked
    • Wages or other earnings
  9. Optional: Add a Memo explaining the payment.
  10. Click Continue.
  11. Review the summary and, if everything looks correct, click Submit payments.
Note: If you’re entering a payment for a prior year and a Form 1099 was already filed, you must generate a corrected 1099-NEC.

View or adjust a historical contractor payment

To view or adjust a historical contractor payment:

  1. Sign in to Gusto.
  2. Go to Pay.
  3. In the top-right corner, click View pay history.
  4. Click US contractors.
  5. Select the payday to view, cancel, or adjust the historical payment.
Change a US contractor to a non-US contractor

If a contractor moves outside the US, you can update their profile to reflect their new country.

Note: You cannot change contractors to other worker types. If you do, you’ll get an error.

To switch a contractor’s work location from the US to another country:

  1. Sign in to Gusto.
  2. Go to People. 
  3. Click the contractor's name to open their profile.
  4. Under Information, click Work.
  5. Next to Work, click Edit.
  6. Confirm the worker type is contractor and review the other basic details.
  7. Select the country where the contractor will work.
  8. Click Save and continue. 
  9. Complete the onboarding process (you’ve already finished the first five steps).
Dismiss or rehire contractors
Go to a different article to learn how to dismiss or rehire contractors.
Troubleshoot payment problems

Direct deposits usually arrive in your team’s bank accounts by 5 pm local time on payday. Team members can view their paystubs in Gusto on the check date but not before. You can print paystubs early if needed.

If you think there’s a delay with a payment:

1. Check if the payment was submitted on time

To check payment submission timing:

  1. Sign in to Gusto.
  2. Go to Pay.
  3. At the top of the page, click View pay history.
  4. Click US contractors.
  5. Click the payday link.

If the payment was submitted after the deadline, the deposit will be delayed by one or more business days.

2. Check for requests or issues

Look at your Home page to-dos for any requests from Gusto.

  • If we asked for information, submit it. Payments process within a few business days once we approve.
  • If we cannot debit funds from your company bank account, we’ll retry before processing. Details will be on your Home page and in your email.

3. Verify direct deposit setup

To verify direct deposit setup:

  1. Make sure the contractor’s payment method is set to Direct Deposit. If it’s set to Check, you need to give them a physical check.
  2. Confirm their bank account details are correct.
    • If they updated/changed their bank account: Check the old account first. If inaccessible, contact us for the ACH trace ID to track the payment. If we can recover the funds, we'll resend them to the new account (it may take a few days).
    • If they deleted their bank account: You’ll need to add the new account and reach out to us to resend.
To contact us, sign in to your Gusto account and click the help icon Speech bubble icon with a question mark inside in the top-right corner of the page.

4. Check with the bank

Ask the contractor to check their account or contact their bank to see if the deposit is pending.

5. Contact Gusto if needed

Reach out to us if you still cannot confirm the payment status. To contact us, sign in to your Gusto account and click the help icon Speech bubble icon with a question mark inside in the top-right corner of the page.
Keywords: company details Add contractor independent contractor pay contractor cancel payment adjust contractor payment hire contractor contractor payment historical contractor payment cancel duplicate payment cancel w-9 w9 convert international change country hire

Related Solutions

  • Add new employees to Gusto
  • Change employment type—employee to contractor, contractor to employee
  • Set up your Gusto account (for US contractors)
  • Add and pay non-US (international) contractors
  • Distribute 1099-NEC forms for your contractors
Solution ID
100739998100000
Last Modified Date
10/30/2025 07:43:55 PM
Attributes
Gusto Attributes
  • Role: Employers; Accountants/Partners
  • Category: Company setup and details; People
  • Plan type: Contractor Only; Core; Complete; Concierge
  • Who brokers my benefits?: A third party; Gusto
Taxonomy
  • Employers and admins > People > Hire and onboard > Contractors
  • Employers and admins > Payroll > Paying your team > Paying contractors > Domestic contractors
Collections
  • Admins
  • External
  • Support Agent

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