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Set up and manage departments

Updated 06/11/2025 11:02:08 AM by brynn.flaig@gusto.com
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Summary

Admins can learn how to create and use the Departments feature.

Content

Use the Departments feature to organize your team members and create reports that are summarized by team. If you have an accounting integration, map (export) your payroll transactions by team. 

Create a new department

You can create departments from team members' profiles, or directly from your Departments page in Gusto.

  1. Sign in to Gusto.
  2. Go to People.
  3. Click into any team member who needs to be added to this new department.
  4. From the Work tab, find the "Role" section.
  5. Next to "Department" click Edit.
  6. From the dropdown, choose the department, or click Create a new department to create a new one.
    • Enter the department name.
  7. Click Save.
Organize your team by departments

After a department has been created, you can assign team members from:

  • Their individual profile in Gusto, or
  • From the Departments page in Gusto (recommended for bulk assignment or changes)
    • Click the department name to update team members.

Reminder: Teammates can only be assigned to one department. If an hourly employee works in different roles (departments), you can assign multiple pay rates or job titles instead and their paystub will list each job and its associated earnings.

  1. Sign in to Gusto.
  2. Click the People section.
  3. Click the teammate's name.
  4. Go to the Work tab and find the "Role" section.
  5. Next to "Department" click Edit.
  6. Assign the teammate to the department and click Save.
Update department settings—rename, edit team members, or remove department altogether

Edit department settings at any time from your Departments page in Gusto.

  1. Sign in to Gusto.
  2. Go to People.
  3. Click More at the top of the page.
  4. Click Departments.
  5. Click the name of the department you want to edit. From here, you can:
    • Rename the department: Click the edit pencil next to the department name at the top of the page.
    • Edit team members: Click Edit team members to add or remove people.
      • To add a department member, click + next to their name.
      • To remove a department member, click x next to their name.
    • Remove an individual from a department: Next to their name, under the "Actions" column, click Remove.
    • Remove a department entirely: Above the table of team members, click Remove and then select Yes, remove.
  6. Save any changes. 
Run a report by department

After you set up departments, you can group certain reports by department.

  1. Go to Reports → choose Payroll Journal, Benefits, Year To Date, or Contractors.
  2. Select any extra details (earnings, taxes, totals, etc.).
  3. Choose Date Range (check-date-based).
  4. Choose Team members (All, Hourly, Salaried, or Specific).
  5. Choose Group by → Department (or Employees/Work Location).
  6. Click Generate Report → Download as CSV or PDF.
Keywords: departments employee departments job category

Related Solutions

  • Edit an employee's work info (for admins)
  • Add, change, or remove a pay schedule
  • Assign managers and view the Org Chart (for admins)
  • Integrate with QuickBooks Online
  • Time Kiosk for time tracking (for admins)
Solution ID
100011863100000
Last Modified Date
06/11/2025 11:02:08 AM
Attributes
Gusto Attributes
  • Role: Employers; Accountants/Partners
  • Category: People
  • Plan type: Core; Complete; Concierge
  • Who brokers my benefits?: A third party; Gusto
Taxonomy
  • Employers and admins > People > Departments
Collections
  • Admins
  • External
  • Support Agent

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